Experienced Remote Talent for E-Commerce and Retail Tech
Build operational, customer-facing, and marketing teams from Latin America — at 50 to 72 percent below US market rates. Placed in 21 days or less.
Hiring Challenges in E-Commerce
Customer support costs are destroying your margins. A US-based customer support manager costs $70,000 annually. The equivalent from Colombia or Jamaica costs $28,000 — a 60 percent saving. Customer support reps are among the fastest placed LATAM roles — often hired in under 7 days.
Seasonal spikes demand flexible and fast hiring. US talent expects long-term stability and high base salaries that strain margins during peak seasons. LATAM professionals are experienced in high-volume remote operations and can be onboarded fast.
Operations and supply chain roles are expensive and hard to find. Growth roles requiring cross-functional expertise in operations, logistics, and data command premium salaries in the US. LATAM operations managers deliver the same output at 50 to 70 percent less.
Marketing costs keep rising. US-based digital marketing managers and paid media specialists cost $90,000 to $130,000. The equivalent from Mexico or Argentina who understand US audiences and platforms costs $39,000 to $55,000.
Roles We Place in E-Commerce
Why LATAM Talent Works for E-Commerce
Customer support and operations roles are among the fastest placed in LATAM — often hired in under 7 days. Colombia and Jamaica lead for customer support placements. LATAM professionals have deep experience working for US DTC brands and marketplaces, including Amazon and Shopify.
Strong analytical and operational skills. Comfortable with Shopify, Google Analytics, Klaviyo, and Looker. Many candidates have managed high-volume operations and customer support teams remotely for US brands.
Significant cost savings across every function. A customer success manager costs $28,000 in LATAM versus $70,000 in the US — a 60 percent saving. A marketing manager costs $39,000 versus $96,000 — a 59 percent saving. Build an entire operations and marketing team for the cost of two US hires.
66 percent longer retention than US hires. E-commerce customer support and operations roles have notoriously high turnover in the US. LATAM hires stay 66 percent longer on average — meaning less time rehiring and more time scaling.
Related Industries
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